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Troubleshooting: Application does not start
Wrong device instance
Output
003019 : PCI: device 00:19.0 found 003019 : *I8254x-EcLinkOpen() GetPciInfo failed (card not found in registry, 2. instance missing?) 003019 : CEcDeviceBase::Open() Failed to open link layer!
Problem
The wrong device ID was selected.
Solution
Change the device ID.
E.g.: Change
sudo ./EcMasterDemoEval -f ../../../../eni/06_ENI_2Elmo_1000ms.xml -i8254x 2 1 -perf
to
sudo ./EcMasterDemoEval -f ../../../../eni/06_ENI_2Elmo_1000ms.xml -i8254x 1 1 -perf
Bus configuration mismatch
Output
007270 : Cannot start set master state to INIT (Result = Bus configuration mismatch (0x9811001e))
Problem
The network description in the ENI file does not match the connected EtherCAT network.
This can be due different reasons:
- Wrong ENI file selected
- Not all slaves are connected
- Not all slaves are powered
If the problem occurs irregularly, then there is probably a hardware problem:
- Bad EtherCAT connection between slaves
- Short-term power loss due insufficient power supply (the slave may be booting while the master attempts to connect
Timing problems
Warning and error messages like these:
082039 : eUsrJob_ProcessAllRxFrames - not all previously sent frames are received/processed (frame loss)! 082039 : No response on cyclic Ethernet frame 082039 : DCM Status: ERROR: controller error - synchronisation out of limit (0x981201C2)
indicate timing and real-time problems. See Timing problems for more information.